Ever heard the saying, “Throw the ball how people want to catch it”? Nowhere is this insight more valuable than when it comes to developing your leadership style. A leader needs to be flexible, adaptable, insightful and willing to lead a team not only in a way that works best for them, but brings out the best in them.
There’s nothing like human connection – value adds and perks are great, but nothing can beat great customer service, and nothing builds your brand quite like it. After all, a Happy Customer equals a Happy Business. Why? Because when your customer is happy, they’ll return, again and again. And a thriving business is simply built on multiple returning customers, not so?